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Turning Point offers confidential resources to individuals and families.

Employment Opportunities

Turning Point of Lehigh Valley (TPLV) offers competitive compensation packages and the camaraderie of an amazing and dedicated staff.

Enjoy personal growth as a member of our team through challenging, diverse work and paid training opportunities. With Turning Point of Lehigh Valley, you know each day that you are making a difference in your community and the lives of individuals.

Open positions at TPLV are posted on this website. Candidates may email, fax, or mail their resume and letter of interest.

Job applications are available via email, fax, regular mail, or in person (Monday through Friday at our administrative office listed below, between the hours of 9 a.m. and 3 p.m. only).

To apply for an open position at Turning Point, contact:

Nina McCarthy
Operations Administrator
Address: 444 E. Susquehanna Street, Allentown, PA 18103

Phone: 610-797-0530 Ext. 238
Fax: 610-797-0585


Turning Point of Lehigh Valley is an equal opportunity employer.


Date Posted: June 7, 2016

Title: (2) Weekend Client Advocates

Position Type: Part-Time

Position Summary: Responsible for building security and providing supportive advocacy when full-time Turning Point Staff are not available and for covering weekends, holidays, and other times as needed. The position is part-time and reports to the Safe House Director. Responsibilities include support/advocacy for safe house residents, addressing site/safe house issues, communications, and miscellaneous duties. Miscellaneous work may include special projects as directed by any supervisor, such as instructing volunteers.

Must be a supportive listener to victims in crisis, handle crisis situations calmly, effectively, and efficiently, enforce house rules in a non-threatening manner, be pro-active, independent and team-oriented working style and ability, communicate clearly in both oral and written form and work within the stated mission and philosophy of Turning Point. Must have the ability to deal with/and relate to all people of various and diverse backgrounds in a fair and non-judgmental manner especially women and children.

Qualifications: A high school diploma or GED is required. Must be able to work overnights and holidays. Must be reliable and have reliable transportation. Must have the ability to perform office work with minimal supervision, follow instructions, use professional/pleasant phone manner, maintain accurate records, and must be computer literate in MS Office (Word, Excel, etc.), and database entry.

The work requires mobility on site, including the ability to climb stairs, lift up to 25 lbs. on an occasional basis; ability to function in an office environment, with computers, phones, etc., and a residential type setting, serving the clients. Must complete 45 hours of domestic violence training within 3 months of hire.


Date Posted: July 14, 2016

Title: (1) Safe House Director

Position Type: Full-Time

Position Summary: The Safe House Director is a supervisory-level position responsible for the overall operation, safety, and maintenance of Turning Point’s Safe House residential shelter for victims of domestic violence.  This position will serve as part of Turning Point’s Administrative Team and will lead the Safe House Team through direct supervision of the Client Advocate and the Maintenance Technician staff positions.  The Safe House Director is responsible for creating a safe, welcoming, and empowering environment for adult and child residents of the shelter as well as fostering positive interactions between residents and staff.   This position manages the legal, regulatory, and contractual compliance of this facility; ensures the facility is appropriately maintained; and develops and maintains systems to ensure that resident safety and well-being is provided for through 24-hour staffing and the provision of ancillary services.  The Safe House Director requires initiative and independent judgment and will research best practices and provide recommendations to improve the Safe House facility, assist in data gathering and analysis to improve Turning Point’s services, and collaborate with other community agencies to promote the mission of Turning Point.

Required qualifications, experience and skills for this position:

  • Minimum of three years of work experience, which includes casework, counseling, supervision, and/or victim’s services experience.
  • Minimum of two years supervisory experience with a working knowledge of human resource management principles.
  • Bachelor’s Degree in public health, social work, education, or a related field.
  • Possesses a valid Pennsylvania Driver’s License and able to travel regularly to off-site locations.
  • Demonstrates working knowledge of and concern regarding domestic violence issues and the empowerment model.
  • Ability to work within the stated mission and philosophy of Turning Point.
  • Demonstrates, through example, leadership capability and ability to work within and promote a pro-active, independent, and team-oriented work environment.
  • Ability to effectively relate to and communicate with all people of various and diverse backgrounds in a fair and non-judgmental manner.
  • Possesses the ability to handle crisis situations in an effective, calm and professional manner.
  • Able to use office and copiers, and be proficient in MS Office programs, including Word, Excel, and PowerPoint.
  • The work requires mobility on site and to sites, including the ability to climb stairs in a 4-level facility on a daily basis, lift up to 25 lbs. on a regular basis and up to 35 lbs. occasionally; ability to function in an office environment with computers, phones, etc. and a residential type setting serving the clients.

Paid Domestic Violence Training (45 hours) will be provided and must be completed within 3 months of the date of hire. Fluency in Spanish and English is preferred.

A cover letter along with resume is required.

Do you need help? Call our toll-free 24 hour Helpline: 1-877-438-4957

444 E. Susquehanna St.

Allentown, PA 18103
(610) 797-0530

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